Frequently Asked Questions
Everything you need to know about our clean, lab-tested coffee.
What makes Exhale Coffee 'healthy' compared to regular coffee?
Our coffee is independently lab-tested to be free from mold, mycotoxins, pesticides, and heavy metals. We use a specialized roasting process that maximizes antioxidants and polyphenols while minimizing harmful acrylamides.
Is your coffee organic and ethically sourced?
Yes, we only source certified organic beans from sustainable farms. We ensure our farmers are paid above Fair Trade prices to support ethical labor practices and environmental conservation.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number as soon as your order ships.
Can I set up a recurring subscription?
Absolutely! You can choose your delivery frequency (every 2, 4, or 6 weeks) and save 15% on every order. Subscriptions can be paused, modified, or canceled at any time through your account portal.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if you are unhappy with your purchase or if the product arrived damaged, please contact us within 14 days for a replacement or refund.
Do you offer ground coffee or just whole beans?
We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind sizes, including 'Omni-Grind' which is suitable for filter, cafetiere, and pour-over methods.